Store Policies
QuicShine99 Refund and Returns Policy
The QuicShine99 Refund and Returns Policy explains how returns, refunds, damaged products, incorrect orders and pre-orders are handled.
Last updated: August 26, 2026
Unopened Products
You may return unopened, unused product in its original packaging within 30 days of delivery. Contact us first at lbeuer@quicshine.com or 1-844-GET-QS99 (1-844-438-7799) to start a return. Return shipping is the customer’s responsibility unless the return is due to our error.
Opened Products
We cannot accept opened product back. These are automotive chemicals, and once a container has been opened we have no way to confirm the contents or resell it safely. Cans are also classed as hazardous materials for shipping, which limits how they can be returned.
Damaged or Defective Product
If your order arrives damaged, or a product is defective, contact us within 14 days of delivery with your order number and a photograph of the problem. We will replace the item or refund it, whichever you prefer, and we cover the cost.
Wrong Item Shipped
If we send you the wrong product, tell us and we will put it right at our expense.
Refunds
Approved refunds are issued to the original payment method once the returned item reaches us. Allow five to ten business days for it to appear, depending on your bank.
Pre-Orders
Pre-orders can be cancelled for a full refund at any time before the order ships. If a shipping date moves, we will let you know and you can cancel then if you prefer.
How to Start a Return
Email lbeuer@quicshine.com or call 1-844-GET-QS99 (1-844-438-7799) with your order number and what you would like to do. We will confirm next steps before you send anything back.
